Privacy Policy

NICCU STARS LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide.
• Service Information: Details about the care services you request or receive.
• Payment Information: Billing information and payment history.
• Usage Data: Information about how you use our website, including pages visited and time spent.
• Device Information: IP address, browser type, operating system, and device information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our caregiving services.
• To process payments and complete transactions.
• To communicate with you about your account, services, and updates.
• To improve our website and services.
• To send you promotional materials and newsletters (with your consent).
• To comply with legal obligations.
• To respond to your inquiries and provide customer support.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services (e.g., payment processors, hosting providers).
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with SSL encryption.
• Regular security assessments and updates.
• Access controls and authentication protocols.
• Staff training on data protection and privacy.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Improve website performance and functionality.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Objection: Object to the processing of your information for marketing purposes.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us using the information provided in Section 10.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• NICCU STARS LIMITED
• Email: info@niccustarscare.com
• Phone: +234 803 792 1168
• Address: Nigeria