Terms of Service

Welcome to NICCU STARS LIMITED ("we," "our," or "us"). By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using our website, booking services, or interacting with our platform, you acknowledge that you have read, understood, and agree to comply with these Terms of Service. These terms apply to all visitors, users, and clients of NICCU STARS.

2. Description of Services

NICCU STARS provides professional caregiving services, including but not limited to:

• Home care and personal assistance services.
• Elderly care and support.
• Post-surgery and recovery care.
• Companion care and social support.
• Specialized care for individuals with specific needs.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these terms.

4. Booking and Payments

When you book our services, you agree to the following:

• Provide accurate and complete information during the booking process.
• Pay all fees and charges associated with your booking.
• All payments are processed securely through our payment partners.
• Prices are subject to change without prior notice.

5. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information about yourself and your care needs.
• Treat our caregivers and staff with respect and dignity.
• Notify us of any changes in your care needs or circumstances.
• Comply with all applicable laws and regulations.
• Not misuse our website or services for any unlawful purpose.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of NICCU STARS LIMITED and is protected by copyright and intellectual property laws. You may not:

• Copy, modify, or distribute any content without our permission.
• Use our trademarks or logos without authorization.
• Reverse engineer or decompile any part of our website.

7. Limitation of Liability

NICCU STARS LIMITED provides services "as is" and "as available." To the fullest extent permitted by law, we make no warranties, express or implied, regarding our services. We are not liable for:

• Any indirect, incidental, or consequential damages.
• Loss of data, revenue, or profits.
• Unauthorized access to your account or information.
• Interruption or unavailability of our services.

8. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to our business or other users.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• NICCU STARS LIMITED
• Email: info@niccustarscare.com
• Phone: +234 803 792 1168
• Address: Nigeria